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Ice Cream Shop Team Member

About the Role

Our fast paced ice cream shop is open daily 11am-7pm from May 1st through October 31st. We serve Maple Valley Creamery ice cream from Hadley, MA. We specialize in local ice cream, fresh smoothies, made to order beverages, and frappes.

Responsibilities include:

  • Serve ice cream, frappes, smoothies, and beverages

  • Sensibly and appropriately use point of sale system/cash register

• Take lunch orders

  • Restock supplies depleted throughout the day following FIFO (first in first out) method

  • Serve guests sitting at dine-in tables by making and bringing out drinks, ice cream, smoothies, etc. to their tables

  • Have a pleasant, kind, customer service attitude

  • Receiving and appropriately putting ice cream related away orders using FIFO (first in first out) method

  • Maintaining a clean and organized ice cream shop

  • Ensure food products are accurately labeled, dated, and in best condition to be served; appropriately discarding spoiled product or product unfit to be served

  • Maintaining the cleanliness of the seating area

  • Thoroughly and completely following an opening/closing checklist that fulfill's Tangerini's standards

  • Staffing UPick fields and CA as needed

  • Reading all information communicated through Homebase app, following scheduling posted on Homebase


Qualified applicants would have:

  • At least 16 years of age

  • Reliable transportation to work

  • Proficiency with computers and POS registers.

  • Ability to take food, ice cream, and beverage orders accurately

  • Follow appropriate allergen protocol

  • Familiarity with the current menu

  • Ability to answer questions confidently about the ice cream and kitchen menu

• Duickly and eiticiently serve ice cream menu items

  • Ability to maintain a clean and ServeSafe compliant workspace

  • Dedication to assigned work shifts, balancing outside personal matters with work

  • Proactive, honest and constructive communication about work-related information

  • Ability to lift 50lbs repeatedly and easily, and to hustle through a physically busy day

  • Experience in customer service

  • Reliability and punctuality

  • Take pride in his/her work

Compensation starts at $15.00lhour.

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